Video Guides
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Step-by-step video guides for getting the most out of the TrackNow platform. Click any question below to watch the guide.
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Getting Started
First steps — logging in and navigating the platform
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How do I log in and access the TrackNow platform?
Learn how to access your fleet dashboard, navigate the main menu, and get set up on the TrackNow platform for the first time.
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How do I replay a vehicle's route history?
See how to rewind and play back any vehicle's journey — view the exact route taken, stops made, and speed at every point along the way.
Drivers & Vehicles
Adding drivers, assigning vehicles and managing your team
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How do I add a new driver to the system?
Step-by-step guide to creating a driver profile — entering their details, setting permissions and getting them live on the platform.
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How do I allocate a driver to a specific vehicle?
Learn how to link drivers to vehicles so trips are correctly attributed — essential for accurate driver behaviour reports and accountability.
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How do I edit a vehicle's tracker details?
Update a vehicle's name, registration plate, icon or group assignment to keep your fleet list accurate and easy to manage.
Reports & Alerts
Accessing data, setting up geofences and vehicle inspections
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How do I access and run fleet reports?
See how to generate mileage, speeding, idle time and driver behaviour reports — and how to export or schedule them automatically.
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How do I set up a geofence zone?
Draw virtual boundaries around depots, sites or restricted areas — and get instant alerts when any vehicle enters or leaves those zones.
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How does the vehicle inspection feature work?
Set up digital pre-trip inspection checklists so drivers can log vehicle condition directly from their phone — keeping your fleet compliant and roadworthy.
Advanced Features
Object groups, reminders and automation tools
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How do I organise my vehicles into object groups?
Group vehicles by department, site, or vehicle type to make your fleet map cleaner and run filtered reports on specific parts of your operation.
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How do I set up a reminder rule for vehicle maintenance?
Create automatic reminders for MOTs, services, tax renewals and mileage-based maintenance — so nothing slips through the cracks across your fleet.
Can't find what you're looking for?
Our support team is on hand to walk you through anything on the TrackNow platform — by phone, email or screen share. No long queues, no call centres.